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Certifications

IDIS

Docdata is a supplier member of the 'IDIS - Internet Delivery is Safe' standard. The IDIS Gold standard is designed to enable e-retailers to offer their customers the probability of 100% first-time delivery success and indicate that they offer exceptionally high standards of order fulfilment and home delivery.

PCI DSS

The Payment Card Industry Standard (PCI) was created by Visa and Mastercard. By complying to a series of directives, the secure processing and storage of credit card data is guaranteed. Every year, Docdata Payments is audited, and when approved given a series of certificates, indicating that Docdata meets the highest possible security standards. One of these certificates is the PCI DSS certificate.

ISO 9001:2008

ISO 9001 is an international quality standard. In the most recent version, ISO 9001:2008, the demands were clarified. Docdata Fulfilment meets these demands for their logistical services.

  • News
  • Case Studies
    • Lulu Guinness - Site Redesign

      Case Studies Lulu Guinness

      Docdata implemented a design overhaul for the client’s existing website to improve overall look and feel and simplify the customer purchase journey.

      The website was set up to trade in the UK and US with multicurrency and separate logistics locations.

      The solution provided included a flexible CMS (content management system) to allow workflow management of new season products and content, extensive sales and discounting management, plus access to exclusive Lulu footage in the form of rich media.

      Localised sites for China and the Far East have also since been launched by docdata.

      • Site Redesign
      • Multicurrency
      • CMS
      • Localised sites
      Lulu Guinness

      Full story

    • REN - 75% revenue increase measured

      Case Studies REN

      REN skincare required a creative upgrade and restructured site architecture to simplify the customer purchase journey and refresh their ecommerce website.

      Dodata achieved this by incorporating a ‘Quick Shop’ option in the purchase area of the site, plus a rewards points system and ‘Product for Life’ customer loyalty schemes. A bespoke CMS system tailored to the client’s expanding business needs gave the client the freedom to update and manage the site content efficiently themselves.

      Since site relaunch there has been a successful 75% revenue increase measured online.

      • Site Redesign
      • Quick Shop facility
      • Reward / Discounting System
      • Bespoke CMS
      Ren

      Full story

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  • IMRG & Docdata

    International Logistics GuideIMRG & Docdata e-Retail International Logistics Guide 2011